''Hey, my name is Inas and I have been working at Vesting Finance since September 2023 in the role of Employee Debtor Management Unsecured Servicing.

In the role of Employee Debtor Management, your strength is to find out why someone is not paying and take action on this to resolve it together. This involves being a good listener, taking into account the person's financial situation, keeping the debtor balance as low as possible and being solution-oriented.

I would definitely recommend working at Vesting Finance, because I experience a nice atmosphere within the organisation. You can be yourself completely. There is a real team spirit within our team. Everyone is always ready to help each other, so we really work together as a team. Besides, not a single day is the same, which makes the role and working for Vesting Finance extra fun!"

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"Hi, my name is Matthijs and I've been working at Vesting Finance for 7 months now in the role of Collection Officer Piviate Individuals.

My working days are dynamic. For example, you have a different schedule every day and different activities per time block. In addition, every file is different. This variety requires focus, but has the advantage that the hours fly by. You will never get bored! The thing that makes this role so much enjoyable is that you have time to sort things out. You also have a lot of client contact. The alternation between sorting out files and thinking along with the client also ensures that you never get bored.

The Collections Private Individuels team is the team you want to be part of, because we are the most sociable team. Everyone supports each other in word and deed and the team works well together and we want to help eachother.

Vesting Finance is a pleasant employer, because you have all the space you need to be yourself, to develop and, in addition, the guideline is to come to the office only twice a week. Need I say more?''

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"Hi, my name is Sander and I have been working at Vesting Finance for over eight years, six of which have been in the role of Senior Employee Debt Collection business.

In this role you are, for example, responsible for coaching colleagues in the team on content and quality, preparing (management) reports and performing quality and file checks. You are also a point of contact for immediate colleagues and a point of contact for external parties. Furthermore, you replace the Teamlead  in case of absence.

What makes this role so enjoyable is that every day and every case is different, so no two days are the same.

The Debt Business Collections team is the team you would like to be part of, because we are a dynamic team where customisation and quality are very important.

I find Vesting Finance a pleasant organisation to work for because, among other things, there is room for your own input and development."

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"Hello, my name is Sandra and I have been working at Vesting Finance as a debt collection officer since February 2020.

Besides my regular duties, I also act as a buddy and help new colleagues get used to our team.As a collection officer, you come into contact with various people and hear different stories every day. The goal of Vesting Finance is to work together towards a better financial society. The strength of a debt collection officer within our organisation lies in collecting receivables, while listening carefully and taking into account the client's financial situation.

I find Vesting Finance a pleasant organisation to work for, because we have nice and friendly colleagues, you are always listened to and we really work together as a team.I would definitely recommend our team and our organisation because of the nice working atmosphere, the variety, the sociability and the career opportunities."

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"Hello, my name is Jessie and I have been working at Vesting Finance as a Collection officer Private individuals for almost a year.

In my role, you will be on the phone a lot with different customers and deal with all kinds of stories on a daily basis. We also handle many requests and queries that come in by email. Vesting Finance's goal is to build a better financial society together. As a Debt Collection officer, our job is to collect receivables, listening carefully and taking into account both the customers financial and personal situation.

What I particularly like about my role is that I leave customers satisfied and grateful at the end of a conversation, because I was able to help them well and to their satisfaction. Customers sometimes are overwhelmed and it is nice to be able to help them as a Debt Collection officer.

Vesting Finance is a pleasant organisation to work for, because there is a real solidarity within the entire organisation. We succeed together! Everyone is kind and friendly to each other and likes to help each other. I find that a pleasant working environment and I wish the same for our new colleagues. So I would say: definitely come and join our team!"

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"Hello, my name is Sahra and since January 2023 I have been part of the Collections Pensions  team.

I feel that I have found a place where I get the chance to develop myself and where people really take the time for me. This is evidenced by the close cooperation and 1-on-1 coaching by a senior debt collection officer. I quickly noticed the diversity in the workplace. Value is also placed on mental health, which contributes to a safe working environment. From the IT department, I was given a full set-up to take home with me to optimally set up my home office.

Outside work, along with some new colleagues, I received an introduction from HR, including a photo opportunity and a bunch of flowers. It is precisely these small moments and well-considered choices by Vesting Finance that have made my experience so far very positive."

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"Hello, my name is Ferry and I have been working at Vesting Finance as a Collection officer Private individuals for almost 24 years now.

What I like most about my role is that I get to help many customers solve their debts. I do this by, for example, making payment arrangements that fit the customers financial situation. In short, I work in a solution-oriented way as much as possible.

Working at Vesting Finance is especially fun because of the pleasant colleagues, the variation in each day and the sufficient opportunities for growth. I heartily recommend our team and our organisation because of the nice working atmosphere. I look forward to meeting you soon as a colleague!"

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"Hey, my name is Saffira and I have been working at Vesting Finance for over 13 years. My role at Vestig Finance is Teamlead in workforce management. This is a part within our Collections Domain.

Vesting Finance is a cool organisation to work for because we have nice hardworking colleagues and there is a good atmosphere. Because of hybrid working, we have a lot of flexibility and a good work-life balance.

The tasks of a Teamlead are very versatile and fascinating. We start the day with the day's start, in which we discuss everyone's mood and talk through the day, among other things. We value one-to-one contact and therefore have monthly bilas. Continuous improvement is in our DNA, we like to work on improving our processes and their recording.

Together with your team and the client service managers, you do your utmost to add as much customer value as possible for both your clients and the client/debtors. We also consider the development of our colleagues very important and the senior staff are committed to getting the best out of people through coaching and mentoring.

Personally, what I enjoy most about my position as Teamlead is the collaboration with the entire operation. We are always there for each other and strive for high customer satisfaction."

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"My name is Sijbrand, nice to meet you! Working at the Debt Collections Business team is both varied and challenging. You manage your own portfolio, which consists of bank claims on companies or individuals, where the bank may or may not have collateral. Depending on your working hours, you can work from home a number of days, which I think is a great advantage of working at Vesting Finance. What makes the role of Debt Collection Officer Business pleasant is the degree of independence and freedom in organising your work. You will have both telephone and written contact with clients, lawyers, administrators, debt relief agencies, trustees and advisors. The variety also lies in handling written communication independently or under supervision.We always strive to reach an acceptable solution for both parties in consultation with the client. Respect, adversarial hearings play a crucial role in this. Based on income and expenses, we calculate the customer's repayment options ourselves. Sometimes you act as an advisor, other times as a listening ear, and sometimes you manage to get someone to take action. The conversations with customers give me the most satisfaction because you can really help entrepreneurs.In short, it's a versatile and varied job at a wonderful and friendly organisation!"

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